RFP for AI-Powered Intake & Referral Assistant

The Legal Aid Society of Mid-New York, Inc. (LASMNY) seeks proposals from qualified vendors to design and implement a secure, internally facing AI-powered Intake & Referral Assistant (IRA) to support our intake staff.  IRA will serve as a decision-support and knowledge-access tool that centralizes rules and policies related to financial eligibility, grant and funding criteria, and geographic case routing across our 13-county service area into a single conversational interface. IRA will be used exclusively by LASMNY staff and will not interface directly with clients or the public.

Proposals are due June 30, 2026.