SMS Messaging Terms and Conditions
- Legal Aid Society of Mid-New York (LASMNY) uses text messaging to communicate with clients when they agree, and it is a safe way to communicate. These text messages may include communication about the client’s legal case, scheduling and appointment reminders, and client satisfaction surveys.
- You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are having trouble with the messaging program, reply HELP for assistance. You can also contact LASMNY in any of these ways:
- Call our HelpLine toll-free at 877-777-6152.
- Send us a message through our online contact form at https://www.lasmny.org/contact/.
- Apply for services online at https://www.lasmny.org/apply/.
- Contact or visit one of our offices, listed at https://www.lasmny.org/about/office-locations/.
- Text messages are not monitored for emergencies. If you are in danger, call 911.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary. If you have questions about your text plan or data plan, contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy.